Dr.Blue connects users with verified pharmacies and diagnostic laboratories for online purchase of medicines, booking lab tests at home or at partner labs, home sample collection and delivery of reports. Dr.Blue acts as a facilitator between customers and authorized service providers.

You must be 18 years or older and capable of entering into a legal agreement to use Dr.Blue's services. You agree to provide accurate and current information when creating an account or placing orders.

Keep your login credentials confidential. You are responsible for all activities under your account. Dr.Blue reserves the right to suspend or terminate accounts for misuse, fraud, or violation of these terms.

Dr.Blue does not provide medical advice. All content (including lab results and medication details) is for informational purposes only. Consult a qualified doctor before taking any medicine or relying on test results.

Certain medicines require a valid doctor's prescription. You may be asked to upload prescriptions for verification. Orders are subject to availability and regulatory approval.

Payments can be made securely via supported online methods. Dr.Blue may offer promotional discounts, coupons, or partner offers. Offers are subject to change, non-transferable, and cannot be exchanged for cash. Minimum order value may apply for specific offers or free delivery.

No refunds are provided once an order or lab test is confirmed. Cancellations are permitted only if the order has not been processed or dispatched. For lab tests, cancellations made within 30 minutes of booking may be accepted at Dr.Blue's discretion.

Dr.Blue acts as a technology platform and is not directly responsible for any errors, omissions, delays, or deficiencies in service provided by third-party pharmacies or labs. Under no circumstance shall Dr.Blue be liable for indirect or consequential damages.

All content, designs, trademarks, and logos displayed on Dr.Blue are owned or licensed by Dr.Blue. Unauthorized use, copying, or modification is prohibited.

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Kakinada, India.